We’ll always try to make sure your order reaches you in perfect condition! But we know that sometimes, the mail can be a bit unpredictable. If anything arrives not quite right, just give us a shout - photos of the packaging and damaged product would be a big help.

We're more than happy to offer you a refund within 14 days of purchase. We're sure you'll understand that we can only offer returns for products that are unopened, unused, and ready to be loved by someone else.

Just a heads up, we're not able to cover the return postage costs.